I just came back from an amazing time in St Lucia. The location was perfect for me as it was in the middle of the other two hotels (Resort and Marina one), hence walking distance from Gros Islet, mt Pimard, beautiful beach, and not to bad from Pigeon island (if you like to walk).
Room was clean with everything needed for the stay.
All Staff were very nice and hardworking! from the cleaners to managers. Unfortunately I don't remember all theirs names. The two bar tenders were great! Helena was very bubbly and kind. All the waiters were Great!
I even had a table tennis match with two friendly staff, hopefully there will be a re-match next year :)
starstarstarstarstar Mar K
For the second time of coming to Bay Gardens,
We know how things are and want to see the hotel keep going.
It is lovely and in keeping with the island, charming,not too small, facilities are OK for the standard rating of...I gave it 3 stars.
Bay gardens needs people to create growth with money from us.
Long may it continue in these recovery times.
starstarstar swindass
Friendly and helpful staff. Had an issue with the room we were given due to noise from the main road and my wife being a light sleeper. The General Manager was so kind as to assure us that as soon as the fully booked hotel had a room available she would advise us. This was done and the staff constantly checked on our welfare. Great customer service! Made our stay a very pleasant one.
starstarstarstarstar Andy Olojo
Perfect location for the exploring trip we had in mind. The rooms were clean and very organize and the garden view was pretty nice if you wanted some fresh air right outside of your room during the day/night. It was not noisy and privacy was upheld to the highest standard. The staff were extremely pleasant and helpful even though we had a few request. Breakfast every morning was delicious with different creole types of dishes, which we preferred to have more of a local experience than the standard bacon and eggs you can get anywhere. The location is very central not far from the smaller airport of the country, near to pigeon Island and other tourist attractions. Two reasons I gave it 4 stars and not 5 were, the wifi was not strong to our rooms as it would constantly drop out, which was more of an inconvenience than a major problem and to get hot water from the shower in the early morning was a bit difficult but after a while, we realized as the day warmed up (around 9-10 a.m.) it got hotter and lasted throughout the day and the night. Other than that I would recommend this hotel to anyone who is planning to explore the island and would like something cost efficient that offers a great value package.
starstarstarstar Akeem Stewart
For the money we paid it was OK. The rooms do need updating, they are tired, however they are clean. Chipped floor tiles and taps that trickle water out are simple fixes. The staff are fantastic and don't stop working. The hotel was flooded (6th Oct 22) due to the tropical storm that hit the island, it was our last day but left the staff all working hard to mop up and repair the damage.
starstarstar Nathan Marsh
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