Gerente muito, muito amigável. Muito difícil. Mobiliário nostálgico.
starstarstarstarstar Silvia Robrecht
Bem no centro e café da manhã antiquado, mas muito pobre
starstarstar Kris Kowak
Anunciamos que chegaríamos cedo no trem noturno e o quarto estava pronto quando chegamos às 9 da manhã. Muito bom serviço cortês e quartos confortáveis!
starstarstarstarstar Dorotinka Lifting Things
Hospedado por 5 noites. Pessoal muito, muito simpático e cortês. Nosso quarto era grande o suficiente e muito limpo. Os quartos têm charme vienense. Hotel perto da Câmara Municipal e bastante central. S-Bahn e U-Bahn nas imediações. Recomendamos a residência a outras pessoas!
starstarstarstarstar N B
Ótima estadia. Excelente café da manhã, muito limpo, boa roupa de cama, funcionários muito prestativos e acolhedores.
starstarstarstarstar Patrick Culot
Localização
starstarstarstarstar Ricardo Pacheco
Central location, old building, walking distance to hofberg and tram station. Very clean rooms, value for money, could recommend.. Reception suggested place to eat as a solo female traveller, place that was suggested was too far to walk at night
starstarstarstar Annemarie Moran
Nos ha encantado la ubicación. Es un hotel antiguo pero limpio. Habitaciones amplias, desayuno correcto y buen trato del personal.
starstarstarstar Manuel Gamboa FernÁndez
Hotel was good..but it's staff was extra ordinary help full..
starstarstarstarstar Aamir Barkat
O hotel tem "charme vienense". O quarto está ficando velho, mas é suficiente para 2 a 4 noites. Infelizmente, um cheiro ruim saiu do banheiro pela manhã. Não fica longe da prefeitura ou da conexão de trem mais próxima.
starstarstarstar Olga Kowalski
Antiguo, no remodelado. Muy bien localizado. Personal amable.
starstarstar Laura L. Solache
Genial ubicación, limpio y el personal muy amable. Buen desayuno
starstarstarstar Iván Ramos
The best hotel in the city. The location is great
starstarstarstarstar Мисс Ролла
Very Good location, close to the center. The hotel is in an old building and the rooms are also old, but the furniture is maintained. The staff is very polite.
Breakfasts are open buffet but very limited.
starstarstarstar Ozcan Elci
We had a booking with them. 6 days before our reservation (for my wife and I) my wife had to undergo emergency and unplanned heart surgery.
I tried to cancel our reservation 4 days before our reservation and although I understand their rules don´t let them return any cancelled reservation they can allow it.
They did not care.
Sadly this place is managed by insensitive people :( There are rules. And then there are situations that require a little bit of empathy.
I would never recommend this place to anyone then.
star Miquel Coll
I am regular in this hotel. Best about it is location in the center. Rooms and hotel is not modern but everything is functional and maintained. Everyone is nice here and all receptionists speak fluent English.
The reception is on second floor take the elevator since these Vienna buildings have one extra floor called mezonin.
I am enjoying breakfast here. They serve same breakfast every morning as an open buffet. I would enjoy some more food variations since I am staying at this hotel multiple nights every month. For someone coming for few night the options are rich.
PS: take your time and look at the painting in the breakfast room it is hilarious 🤯
starstarstarstarstar Marcel Mokoš
No lo dudes y reserva, pues el hotel Residenz se encuentra bien situado, al lado del ayuntamiento y muy cerca de principales atractivos como el palacio de Hofburg. El edificio es el típico vienes, antiguo, las habitaciones y estancias conservan ese aire nostálgico, techos altos, suelos de moqueta, lámparas de araña... Cama cómoda, baño antiguo pero limpio. Eldesayuno típico europeo. El personal extremadamente amable y atento. En definitiva, si, repetiría.
starstarstarstarstar Manuel Blázquez Tomé
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