A satisfactory option to keep in mind. As I see in other reviews, the problem with the check-in is somewhat recurrent, which the receptionist handled very well because they gave us free drinks in the bedrooms that made our day a little easier; however, this can't happen so commonly and give free drinks to everyone, so I hope this was a last-minute resource.
The bedrooms are quite nice and large (especially the suites), but my bathtub wasn't working properly, the drain wasn't closing well, and it kept draining out water. The hotel doesn't have stairs almost anywhere, that is great! The breakfest is really good and relatively diverse.
starstarstar Ruan Ace
Beautiful clean and spacuous suite with georgeous view on the Castle. We had all aquipment in suite like espresso coffe and mini bar. Suite was very modern and very practical for deal. Garage is below the hotel. Breakfast was much more that we expected and very tasty. Choise was excellent. We really enjoyed our stay and we highly reccomend it. We will be back!
starstarstarstarstar Tanja BT
My family and I had a great time and we are very satisfied.
The apartment itself was spacious, clean, tidy with all additional contents. Friendly staff, great breakfast. We will definitely come back again.
starstarstarstarstar K B
We stayed at the suit. The room is spacious, very well designed for families and for long stays. It is also clean with good amenities. The location is great, very close to markets, restaurants and public transportation as well. Our room had a wide balcony with good view of the schonburg. We really enjoyed spending time in the room. The breakfast is mediocre; same dishes everyday becomes a bit boring after some time. The wifi is not good, even in the room, it is on and off time to time. No wifi in the balcony or in the breakfast area (or very weak signal). The staff was friendly and helpful. I would give 9 out of 10, and would definitely come back again
starstarstarstar Kuntay Küçükal
Excellent hotel which goes the extra mile to make you feel good and live in style. The room was huge and comfortable. In the lobby you were welcomed by free candy, snacks and drinks. There is a tram stop just outside and a short walk to Schönnbrunn Castle.
starstarstarstarstar Peter Jensen
We have staid in one of the suits with my husband and daughter. It was well equipped,stylish, big and clean.The hotel staff was very professional and friendly. The breakfast buffet was delicious. The hotel is walking distance from underground/ subway stations and it is in the Schonbrunn palace area, which is great for kids as there is the big palace park with the maze and playground and the zoo has its own playground too. There is the Schonbrunner bad in the palace gardens for outdoor swimming. We recommend this hotel! We will book this hotel at our next family visit again.
starstarstarstarstar Nora 99 Steps
It was a great stay, everything was special, good handling, reception and preparation of rooms in record time, special thanks to Ms. Michel and Mr. Willy for their professional and elegant dealings, they gave a good impression of the place
starstarstarstarstar MohdBucheery
Overall a great hotel and walking distance from the schonnburn Palace and zoo. The hotel has good service and well equip to rooms including and espresso machine for your daily coffee and tea in room. We food was also good as we only had breakfast. Overall size of the room was okay and it was quite comfortable. Lot of food options in supermarket in walking distance from the hotel. Tram and public transports are also available within walking distance from the hotel. I will definitely recommend this hotel for stay in Vienna. The price is quite value for money. We stayed for five nights in July 2022 and paid around 430 EUR excl Breakfast.
Regards
Ankur
Travelling from Dubai, UAE.
starstarstarstar Ankur
The hotel and staff were amazing! We really enjoyed our trip. The destination is a distance away from the tourist attractions, but it is a great place to stay if you do not want to be in the midst of it all.
starstarstarstarstar Samantha Jackson
Hotel is modern and clean but air conditioning did not work and the beds are the hardest you will ever sleep on. The staff were lovely though
starstarstarstar Fi C
Stay away from this hotel . I arrived with my friend this morning and checked in, unfortunately only one of our rooms was ready which wasn’t a problem at all as we wanted to visit the city right away. (Check in was about 30 minutes) When we came back at 6.30 pm to pick up my room key I was told the connecting room joined to my friends had technical problems. I was then asked if wanted to pay now wich i said I could do with my friend after a hot bath because of a long day on the road . They then told me they wanted a guarantee (not trusting me ) even tho my friend didn’t need one . This all took another 30 minutes of my day as the first person in line.
I then payed right away as I was tired and out of patience. They had already gotten all my info and Coronapas at check in but now wanted it again.
When i arrived to the new room it was not the same class as my friends, it did not have a bathtub like my original room had . i called the reception they then told me i couldn’t get the same type room ( no valid explanation). I feel ripped off, badly welcomed I will never come back and I will choose another hotel for my last night.
I have worked for the Costes in Paris i know what I’m talking about.
This is a 1 star treatment!!!
My friend was not asked for payment at arrival or guarantee at arrival so thats a bad excuse im sorry . Trying to bribe me with a beer that i used from the minibar to delete my review on google is just ridiculous in my opinion . I have stayed at different raidissons three times this year never have i had this treatment.
Also the room was in poor condition
Carpets stained, spider web and bad finissions.
star alan weide
very comfortable and clean. decent wifi.
starstarstarstarstar Saad Qazi
Beautiful ambience, in hotel room was perfect with all facilities and staff was very friendly and helpful. Thanks for nice birthday clebration.
Thanks to all staff.
starstarstarstarstar Purva Sharma
First of all the breakfast was fabulous. The position of the Hotel is quite ok, it is near the Schonbrunn Palace; the room are spacious and comfortable, we got an upgrade -a suite and it had a wonderful view to the Palace. The bad was comfortable. A minus that dosen t have privat parking, you have one public underground, 25.5€/day.
starstarstarstarstar Kinga Ludescher
Good but definitely not a 4-star hotel. Breakfast ok-ish, parking paid extra.
starstarstar Monica Chiriac
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