I was there yars ago in winter the room very confortableand clean but the heat was very high .the personel was vey helpful .The food was delicious with many choices and the restaurant clean.
starstarstarstarstar Dhouha Ben Mrad
Old fashioned but you don’t have many options if you want to stay in Abant Milli Park. However it’s good enough for price performance ratio.
starstarstarstar Koray Kunduracı
I brought guests to have a two-night stay in this hotel as I had a wonderful experience in this hotel before. In fact, I was recommending this hotel to friends and tourists as my past experience with Abant Palace was highly memorable. However, this time I was extremely disappointed.
The room that I had was a lake view room. It was very cramped and tiny but the worst part was the renovation noise. It was unbearable. At first I tried to tolerate it but when it was impossible, I called the receptionist to complain (24/01 @ 14.45). I told the male receptionist over the phone that the room was small and very noisy. He said there was indeed a renovation going on and went on to say that of course my room was small, it was a standard 18m2 room and he even went on to sarcastically tell me that my room wasn't a suite or a king suite! I was stunned by his rudeness and sarcasm! Is there a need to speak to your guest like that and especially a returning guest? I have a feeling he was comfortable being rude to guests without having any repercussions for his unprofessionalism . I hope the management will do something about it as one of the highlights of this hotel has always been their professional and polite staff. I told him off for his lack of manners and was later shown to another 'standard' room and this time the room was bigger and much nicer with no renovation noise.
The last time I came was 3 years ago and their dinner buffet was amazing with shrimps and other seafood. This time, the food wasn't great. It's very obvious they have cut down on costs - their spread was typical turkish food. To be fair, there weren't many guests either even though it was the winter school holiday.
With no snow, there was barely anything to do. Would I go here again? No. Would I recommend anyone to this hotel again? No. With the inflation and all, yes, the hotel can increase their rates but with the increased rates, please make sure your staff are well trained and polite, especially if they are put at the reception as they are the face of the hotel. With the lack of food variety (probably due to lack of business given that there's no snow this year) and activities organised by the hotel, I don't see much selling factor here.
starstar Shaf Bdn
Wonderful place with a lovely view and nice staff!!
I believe that this place is so underrated 😅 We stayed in this place for four nights as part of AYF Retreat.
The room was good, clean with a balcony that has a beautiful view of the lake. It is really incredible as we have spent most of the time in that balcony with my friends chitchatting by night and looking at the stars. The conference room was good too and we had a great time working there.
The food was so good, there were so many options especially for salads and deserts.
The hotel staff were so nice as helpful. They offered their full assistance and help during our stay which made our stay more comfortable.
The spa services were also GREAT! I have booked a Turkish hammam with a massage which was an interesting experience for me.
The hotel location is good near to coffee shops and restaurants.
Overall, my experience in this hotel was so good and I highly recommend this place.
I also might come back in the future inshaAllah.
starstarstarstarstar Hacnae Jaghar
İt was amazing experience for me. i made my wedding in there and we stayed one night. How can i explain really amazing. İ thank to specially the manager of Mr İbrahim and all stuffs for their helps and big effort for us. İf you are looking a hotel in there area don t think and come here direclty.
starstarstarstarstar Emre Bostancı
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