Conforme manda a regra
starstarstarstar Mario Da Silva
Eu gosto muito deste hotel. Passei mais de 2 semanas lá e senti pena de sair. Os quartos são amplos, a casa de banho tem banheira, o que é raro nos quartos standard, uma kitchenette é suficiente para preparar uma refeição simples, uma grande varanda. Todos que trabalham na recepção são extremamente simpáticos, sempre sorrindo. É possível com um cão, aplica-se uma taxa adicional. Perto de supermercados, alguns bares, uma padaria. Esperamos vê-lo novamente em breve!
starstarstarstarstar Natalia Łukasik
Me gusta mucho este hotel. Pasé más de 2 semanas allí y me dio pena irme. Las habitaciones son grandes, el baño tiene bañera, lo cual es raro en las habitaciones estándar, una pequeña cocina es suficiente para preparar una comida sencilla, un gran balcón. Todos los que trabajan en la recepción son extremadamente amables, siempre sonrientes. Es posible con un perro, se aplica una tarifa adicional. Muy cerca de supermercados, algunos pubs, una panadería. ¡Espero volver a verte pronto!
starstarstarstarstar Natalia Łukasik
Tranquilo.Buen sitio
starstarstarstarstar Antonio Relinque
Hotel is good. Polite personal. Rooms have small kitchen. Hotel is clean. Breakfast is so so but it normal for this price range hotels. Price/quality is good. Each room has balcony or terrace. There is swimming pool. Grocery and other type shops located near hotel. Hotel é bom. Pessoal educado. Os quartos têm uma pequena cozinha. Hotel é limpo. O café da manhã é tão, mas é normal para hotéis dessa faixa de preço. Preço/qualidade é bom. Cada quarto tem varanda ou terraço. Há piscina. Mercearias e outros tipos de lojas localizadas perto do hotel.
starstarstarstarstar Aleksandr Kirilov
Quarto muito espaçoso, muito limpo. Zona calma, e a piscina é boa. A roupa de cama é confortável! Nós não gostamos da cidade de St Nazaire, mas pelo menos o hotel era bom!
starstarstarstarstar Mylene S.
Reservamos um quarto familiar, para 2 adultos e 2 crianças. Um T2 espaçoso e oferecido como um todo. Dito isto, tivemos uma experiência ruim com a equipe muito pouco amável. Para uma estadia a partir de um sábado, saímos de Paris de manhã cedo. Chegamos às 11h30, mas a recepcionista nos disse que era impossível nos receber naquele horário e que o quarto só estava disponível a partir das 15h. Voltamos às 16h, o quarto não estava pronto. Tivemos que esperar mais uma hora, pois estávamos cansados e tivemos um longo dia. Nenhum gesto da parte deles para facilitar a espera, enquanto as crianças choravam no corredor. Uma vez que o quarto foi alocado para nós, a recepcionista teve que abrir o quarto para nós cada vez que saímos e voltamos para o nosso quarto. Saímos no domingo, pedindo limpeza enquanto isso, não foi feito quando voltamos. Eu queria deixar o estabelecimento antes, por uma emergência, pedi o reembolso da noite restante, uma recusa categórica da parte deles. Sem flexibilidade e sem atenção ao cliente.
starstar Chabha Meradji
Quarto muito bom com geladeira e microondas, cama confortável e decoração agradável. pequeno-almoço variado. A vista não é louca, a piscina fica no estacionamento e super pequena nada como as fotos.
starstarstarstar Pauline Laidet
Hotel is good. Polite personal. Rooms have small kitchen. Hotel is clean. Breakfast is so so but it normal for this price range hotels. Price/quality is good. Each room has balcony or terrace. There is swimming pool. Grocery and other type shops located near hotel. El hotel es bueno. Cortés personal. Las habitaciones tienen una pequeña cocina. El hotel está limpio. El desayuno es regular, pero es normal para los hoteles de este rango de precios. Precio/calidad es bueno. Cada habitación tiene balcón o terraza. Hay piscina. Tiendas de abarrotes y de otro tipo ubicadas cerca del hotel.
starstarstarstarstar Aleksandr Kirilov
Muy buena habitación con nevera y microondas, cama cómoda y bonita decoración. desayuno variado. La vista no es una locura, la piscina está en el estacionamiento y es muy pequeña, nada como las fotos.
starstarstarstar Pauline Laidet
Reservamos una habitación familiar, para 2 adultos y 2 niños. Un T2 espacioso y ofrecido como un todo. Habiendo dicho eso, tuvimos una mala experiencia con el personal muy poco complaciente. Para una estancia a partir de un sábado, salimos de París temprano en la mañana. Llegamos a las 11:30 pero la recepcionista nos dijo que era imposible recibirnos a esa hora y que la habitación solo estaba disponible a partir de las 15h. Regresamos a las 4 p.m. la habitación no estaba lista. Tuvimos que esperar una hora más, ya que estábamos cansados y teníamos un día largo. Ningún gesto por su parte para facilitar la espera, mientras los niños lloraban en el pasillo. Una vez que nos asignaron la habitación, la recepcionista tuvo que abrirnos la habitación cada vez que salíamos y volvíamos a nuestra habitación. Salimos el domingo, pidiendo limpieza mientras tanto, no estaba hecha cuando volvimos. Quería salir del establecimiento más bien, por una urgencia, pedí la devolución de la noche restante, negativa categórica por su parte. Sin flexibilidad y sin atención al cliente.
starstar Chabha Meradji
Habitación muy amplia, muy limpia. Zona tranquila, y la piscina es agradable. ¡La ropa de cama es cómoda! No nos gustó la ciudad de St Nazaire, ¡pero al menos el hotel era agradable!
starstarstarstarstar Mylene S.
Nice staff and spacious room.
starstarstarstarstar Vecinu95
Hotel is good. Polite personal. Rooms have small kitchen. Hotel is clean. Breakfast is so so but it normal for this price range hotels. Price/quality is good. Each room has balcony or terrace. There is swimming pool. Grocery and other type shops located near hotel.
starstarstarstarstar Aleksandr Kirilov
Good room with a small kitchen inside, very clean. The problem for me was that the internet conection was really poor, I was staying there during a bussiness trip and I basically can’t do anything using the internet conection from the hotel because it was failing all the time… I ask in reception and the answer was that if I want a better internet conection I should go to a better hotel… JUST LIKE THAT. Maybe they shoulf think about talking with their internet provider to solve this problem, I don’t gonna say anything about the response of the people in reception because with what I said I think there is no need of any further coment. Bom quarto com uma pequena cozinha no interior, muito limpo. O problema para mim era que a conexão de internet era muito ruim, eu estava hospedado lá durante uma viagem de negócios e basicamente não posso fazer nada usando a conexão de internet do hotel porque estava falhando o tempo todo ... Pergunto na recepção e no A resposta foi que, se eu quiser uma conexão de internet melhor, devo ir para um hotel melhor… ASSIM. Talvez devam pensar em falar com seu provedor de internet para resolver esse problema, não vou falar nada sobre a resposta das pessoas na recepção porque com o que eu disse acho que não há necessidade de mais comentários.
starstar Mac Dom
Good room with a small kitchen inside, very clean. The problem for me was that the internet conection was really poor, I was staying there during a bussiness trip and I basically can’t do anything using the internet conection from the hotel because it was failing all the time… I ask in reception and the answer was that if I want a better internet conection I should go to a better hotel… JUST LIKE THAT. Maybe they shoulf think about talking with their internet provider to solve this problem, I don’t gonna say anything about the response of the people in reception because with what I said I think there is no need of any further coment.
starstar Mac Dom
Estive em trabalho. O gerente é uma pessoa arrogante que não sabe o que é a hotelaria. Fui em trabalho mas sou cliente e não gostei de atitudes que teve.
starstar Fauro Anuar
Room even nice but bathroom has his best days behind it
starstarstar Artur Glonek
Exelente
starstarstarstarstar Samuel Rivera
Muy buen Hotel en Franca es difícil encontrar un hotel de esta categoría.
starstarstarstarstar Jose Manuel Busera Ramilo
Positive: The hotel is easily to find. the rooms are nice and comfortable and modern. there is a fridge and microwave in the room. the area is grown and offers several restaurants, mc donalds and a supermarket around the corner. The breakfast is ok, even bacon and scrambeled eggs are available.
Negative: the pictures assumes the building stands free but is now sourrounded by new buildings which still be build. so if your are on the wrong side you will have a nice view to the workers and they can see you as well. the pool was closed in April but you are not comfortable by the looks of it because its direct next to an office building and you have to go through the reception to reach the pool. In the room I said, its good, there is a fridge but with the clima also very noisy. I woke up three time when the cooler started again.
I booked the hotel because of the fitness room. unluckily this was closed due the hot tub wasnt working. so they throw all fitness stuff in the conference room in the corners without any effort to give an idea that you can use it, on the door was mentioned: "fitness".
Fazit: Anyway: for a business trip or a overnight stay more then ok but not recommended for a private longer stay.
starstarstar Anja Wolke
Clean, comfortable, modern, good breakfast. I said just one night for business, but for sure I'll return there anytime I have to go to St Nazaire for sure!
starstarstarstarstar Damien Roybon
You should be carefully in case you book for short stay, 1-4 days, because kitchen is locked and they claim 15€/day plus 250€ for deposit plus a kitchen kit for 5€ to clean the kitchen at your leave. There is no warning on their website when you are booking a room for 4 days stay or less. With this additional cost the accomodation is too expensive for this type of hotel and location. I was disappointed when I saw this in the room because I've chosen this hotel knowing the room has a kitchen.
star Gabriel Buzatu
I stayed in this hotel for work for 10 days.
I'll start with the positive points. The room was clean, comfy, well decorated and the bed was very comfortable. It was well placed, with good parking amenities. The bath and shower had good water pressure and the bathroom (apart from the bath..) was good.
However, these positives were more than let down by several pretty annoying issues.
The WiFi worked..as long as you wanted a very slow connection, and only after 11pm at night. When I raised the issue with the staff they simply shrugged and said "when there's a lot of people using it it doesn't work well" as if that excuses the fact that the WiFi barely worked, even though that was one of the reasons this hotel was booked for me.
The bath, as mentioned, would be perfect - for a small child. I am 6'2, not incredibly tall by any standards, and of average 'width' but the stupidly short and narrow bath barely fit me in. With water displacement taken into account, a mug full of water would nearly have been enough to fill it with me in it. The shower, however, was great.
As another guest has mentioned, there was a fairly loud fan running most of the night but I did get used to this after a couple of days.
The TV would void its memory every time you left the room and have to be re-scanned before you could see what was on.
Finally though, these niggles would have been made up for (even the serious WiFi problem) by a friendly and welcoming staff who were at your disposal and at least looked like they wanted you there. I cannot say that this was the case.
The reception staff were at best coldly polite and at worst bordering on rude. There was never once a "hello!", a "see you in a while!" or even a smile when I entered or left the hotel, and any issue raised was met with a sigh, even though efforts were made to deal with issues. Even a request for a couple more sachets of sugar was treated with suspicion and annoyance.
The cleaning staff were very friendly and professional, though.
At the end of the day, this hotel would be fine if you were travelling as a couple and didn't need a good WiFi connection, or welcoming staff to ask you how your day was / how your visit to the doctor was. As a lone business traveller though these things are what change a hotel from adequate to great. Sadly the Kyriad Prestige at Saint Nazaire was not great, thus my 2 star review.
I don't normally write bad reviews but for the cost of a little warmth and friendliness, they've earnt one.
starstar William Harrison
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