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Renaissance Charlotte South

5501 Carnegie Blvd, Near SouthPark Mall, Charlotte, North Carolina 28209, United States

Renaissance Charlotte South
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Charlotte

El Renaissance Charlotte SouthPark Hotel lo recibe con habitaciones estilo boutique, comodidades de lujo, restaurantes en las instalaciones y una fantástica ubicación en Charlotte, Carolina del Norte.

Great location and super great service. During our stay the heater went out for 2 nights and there was a fire alarm triggered on the 3rd night of our stay but the staff always made sure to make us feel comfortable and taken care of. Would return for sure!

Rosana Rivera

OK Stay... Kind of a rough start. No recognition of loyalty status when I picked up hardcopy key. Was able to use a suite night award, but the first "suite" they put us in had not been serviced, or someone had randomly used it since it had been serviced. There was a dirty hand towel w/eye solution on the bathroom sink and other random things. The coffee station was used. There were random snacks and indentions on the made bed. Anyways... they got us a new room. The guy who took care of that and brought us our key was the bright spot. He was super nice and helpful. I wish I had gotten his name. The new room was nice enough and clean. There was a spot for a refrigerator, but no refrigerator, which seems odd for the nicest tier of rooms in the hotel. The club lounge was kind of disappointing as well, but works if you need a quick snack. Would probably have given 4 stars if the initial room wasn't so bungled. Probably a serviceable property if you're doing business in the area. Probably the last time we'll try a staycation in Southpark vs Uptown.

Matt Johnson

We have stayed here many times and have always loved visiting. This time we stayed to celebrate our anniversary and were hoping for the same type of experience. We stayed in a room that had an indoor balcony and there were people in the atrium area most of the night, they were very loud and noisy. We turned on two noise machines to drown out the noise. This didn't help. When checking out the receptionist asked about our stay and we mentioned the noise, they didn't even acknowledge what we said. This was a terrible experience.

Amelia Jones

Hotel room was great! There was one incident where our next door neighbors were getting loud, so I went downstairs to the front desk and talked with Chan and Lauren and they were amazing! Helped resolve my situation quickly!! Glad I could leave a good review for GREAT service.

Steven Rungaitis

The front desk, and actually, ALL employees are what made this a fantastic stay! The room and ammenties are nice, too. I was there for a work meeting. Ty, at the front desk, made it his mission to make my stay the best ever, and I will not forget his thoughtfulness! Also, LeShawn was quite helpful in getting me a copy of my folio, once I left. She was much more accommodating than the Marriott/Bonvoy customer service! Thanks, guys! Also, quick shout out to the culinary team that provided food for us in our meeting room, and was able to accommodate our many special requests. Without hesitation, and a smile on their face, they brought us whatever it was we needed. Thanks to you too! Now, when I travel for personal reasons, instead of work, I will more than happily stay here again!

Jill Bain

Reflejos

Excellent

Excellent luxury hotel. Close to South Park Mall. Great rooms in excellent location. Awesome vibe.

Close to restaurants, bars and shopping areas.

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