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star star star star Via IV Novembre, 102, Near Trevi Fountain, Rome, Latium 00187, Italy
I have stayed in Rome before, but this hotel is absolutely wonderful in terms of location and staff, everyone at the hotel was very friendly and helpful, the hotel was brand new and clean, our room was very well maintained, there was a wonderful view of Rome, the materials used in the hotel (towels, bathroom products, coffee, etc.) .) was of high quality. We loved the hotel, we were within walking distance of everywhere. I would not consider staying in another hotel again. It was a great courtesy to send gift champagne to our room for our anniversary. Thank you for the perfect stay🙏 Já estive em Roma antes, mas este hotel é absolutamente maravilhoso em termos de localização e funcionários, todos no hotel foram muito simpáticos e prestativos, o hotel era novo e limpo, nosso quarto era muito bem conservado, havia uma vista maravilhosa de Roma, os materiais utilizados no hotel (toalhas, produtos de banho, café, etc.) .) eram de alta qualidade. Nós amamos o hotel, estávamos a uma curta distância de todos os lugares. Eu não consideraria ficar em outro hotel novamente. Foi uma grande cortesia enviar champanhe de presente para o nosso quarto no nosso aniversário. Obrigado pela estadia perfeita 🙏
I have stayed in Rome before, but this hotel is absolutely wonderful in terms of location and staff, everyone at the hotel was very friendly and helpful, the hotel was brand new and clean, our room was very well maintained, there was a wonderful view of Rome, the materials used in the hotel (towels, bathroom products, coffee, etc.) .) was of high quality. We loved the hotel, we were within walking distance of everywhere. I would not consider staying in another hotel again. It was a great courtesy to send gift champagne to our room for our anniversary. Thank you for the perfect stay🙏 Me he alojado en Roma antes, pero este hotel es absolutamente maravilloso en términos de ubicación y personal, todos en el hotel fueron muy amables y serviciales, el hotel era completamente nuevo y limpio, nuestra habitación estaba muy bien cuidada, había una vista maravillosa de Roma, los materiales utilizados en el hotel (toallas, productos de baño, café, etc.) eran de gran calidad. Nos encantó el hotel, estábamos a poca distancia a pie de todas partes. No consideraría alojarme en otro hotel de nuevo. Fue una gran cortesía enviar champán de regalo a nuestra habitación para nuestro aniversario. Gracias por la estancia perfecta 🙏
As indicated from the response by guest services, this hotel cares more about their bottom line than about repeat loyal customers.Based on my experience I will not book with them on my next trip and will advise my international traveling colleagues to not book here.Cannot recommend based on issues experienced and a penalty of almost $300 for no proof of cancelling a duplicate booking.I tried to explain that I did attempt to cancel at least one month in advance but either deleted the email proof of cancellation or never received it.Had I known the cancellation did not go through I would have certainly called to confirm.I stayed 6 nights and each issue I had took 2 requests before being resolved. The issues were 1) no heat in the room for the first 2 nights, 2) unable to use the hair dryer for 2 nights because it had a very small cord and kept pulling out of the wall socket, 3) no internet for 2 nights and no explanation as to why, and 4) housekeeping only brought clean glasses when asked on 5 night’s stay and when I did ask she took 2 glasses from another room and hand washed them in the bathroom sink. Not exactly what I was expecting when asking for clean glasses. Additionally, I booked a month in advance and requested a higher floor or in a quiet location but this was apparently ignored.I would have overlooked all of the above and given a higher rating if the hotel was not ultimately dismissive of my trying to explain that I did cancel the duplicate booking at least a month in advance. I might be able to understand had I not stayed at the hotel at all but I paid for 6 nights. My first booking was cancelled due to uncertainty about the location and was done through their website which I encountered many problems and called their main number at least 3 times for assistance. I later made a reservation again for the same dates and same room. I would expect to be given the benefit of the doubt since I stayed and paid for 6 nights but the response from the hotel front desk was a flat no we won’t refund the penalty. The email they gave me to try and resolve the matter was just an email back to them at the front desk. So due to all of the above, I would NOT recommend staying at this hotel and will not return.
I have stayed in Rome before, but this hotel is absolutely wonderful in terms of location and staff, everyone at the hotel was very friendly and helpful, the hotel was brand new and clean, our room was very well maintained, there was a wonderful view of Rome, the materials used in the hotel (towels, bathroom products, coffee, etc.) .) was of high quality. We loved the hotel, we were within walking distance of everywhere. I would not consider staying in another hotel again. It was a great courtesy to send gift champagne to our room for our anniversary. Thank you for the perfect stay🙏
O hotel é excelente: muito limpo, decorado com bom gosto, café da manhã agradável, lobby aconchegante e espaçoso, funcionários muito simpáticos e prestativos. Eu recomendo este hotel. MAS grande ponto negativo na roupa de cama com camas de casal que são muito pequenas e nada confortáveis! a roupa de cama deve ser revisada para maior conforto. (para um quarto standard). De resto parabéns!
stayed here last week and it is such an amazing hotel. The Rooms are amazing and the staff were brilliant! it's ideally located in the center of the city. Definitely recommend getting breakfast there, we ended up not needing lunches!!
This is the place you have to go to see Rome from the top! Amazing location, near to almost all Rome famous places and very great restaurants. The staff was AMAZING and so helpful and friendly. They make you feel like home😍The roof top has stunning view! The room view was amazing. I highly recommend this hotel for your stay at Rome. ¡Este es el lugar al que tienes que ir para ver Roma desde lo alto! Increíble ubicación, cerca de casi todos los lugares famosos de Roma y excelentes restaurantes. El personal fue INCREÍBLE y muy servicial y amable. Te hacen sentir como en casa 😍¡La azotea tiene una vista impresionante! La vista de la habitación era increíble. Recomiendo encarecidamente este hotel para su estancia en Roma.
This is the place you have to go to see Rome from the top! Amazing location, near to almost all Rome famous places and very great restaurants. The staff was AMAZING and so helpful and friendly. They make you feel like home😍The roof top has stunning view! The room view was amazing. I highly recommend this hotel for your stay at Rome. Este é o lugar que você tem que ir para ver Roma do topo! Localização incrível, perto de quase todos os lugares famosos de Roma e ótimos restaurantes. A equipe foi INCRÍVEL e muito simpática e prestativa. Fazem você se sentir em casa😍O topo do telhado tem uma vista deslumbrante! A vista do quarto era incrível. Eu recomendo este hotel para a sua estadia em Roma.
Ficamos hospedado por 5 dias local com fácil acesso a pontos turísticos
This is the place you have to go to see Rome from the top! Amazing location, near to almost all Rome famous places and very great restaurants. The staff was AMAZING and so helpful and friendly. They make you feel like home😍 The roof top has stunning view! The room view was amazing. I highly recommend this hotel for your stay at Rome.
la terraza espectacular, la habitacion muy bien y el.personal muy amable. pegas..piden 50€ de deposito despues de haber pagado la habitacion y sin querer me la cobraron 2 veces
Cannot recommend this hotel highly enough. Absolutely top. Wonderful location with all main attractions being within walking distance. The room we had was lovely and the staff so pleasant and helpful. The buffet breakfast was outstanding. I also recommend the pick up service from the airport which at 55 euros was good value...50 euros for the return. All in all as nice a hotel as I have ever stayed in. The only minor criticism are the bar prices but complimentary Prosecco on arrival with a lovely gift of olive oil and pasta in a presentation case together with complimentary bottles of water and free cocktails for H10 members more than balance this. Highly recommend 👍🙂 No puedo recomendar este hotel lo suficiente. Absolutamente superior. Maravillosa ubicación con todas las atracciones principales a poca distancia. La habitación que teníamos era preciosa y el personal muy agradable y servicial. El desayuno buffet fue excepcional. También recomiendo el servicio de recogida en el aeropuerto que a 55 euros fue una buena relación calidad-precio... 50 euros para la vuelta. En general, es el hotel más agradable en el que me he alojado. La única crítica menor son los precios del bar, pero Prosecco de cortesía a la llegada con un hermoso regalo de aceite de oliva y pasta en una caja de presentación junto con botellas de agua de cortesía y cócteles gratis para Los miembros de H10 más que equilibran esto. Muy recomendable 👍🙂
H10 was a great hotel for us. It’s located in central Rome and perfect walked distance to all the historic sites, shopping and restaurants.It was newly renovated, clean and had welcoming and helpful staff at the front desk.Our only criticism is that our air conditioning in the room was not strong enough and was too hot at night. H10 fue un gran hotel para nosotros. Está ubicado en el centro de Roma y a una distancia perfecta a pie de todos los sitios históricos, tiendas y restaurantes.Fue recientemente renovado, limpio y tenía un personal acogedor y servicial en la recepción.Nuestra única crítica es que nuestro aire acondicionado en la habitación no era lo suficientemente fuerte y hacía demasiado calor por la noche.
This is a beautiful albeit small hotel. We stayed on the top floor, one of the rooms with a terrace. The view was beautiful and sitting on that terrace was some of our best moments spent in Rome. It was unbelievably hot in Rome during our trip so being able to sit out there with a cool breeze totally made the stay worth it.Pros: -Gorgeous room -Terrace was unbelievable -Large chairs on terrace, not flimsy -They left complementary champagne and a little gift of dried pasta, olive oil, and pesto in our room -Centrally located, easy to get a cab -Comfortable, king size bed which is rare in Europe -Air conditioning that actually worksCons: -25 euro breakfast was pretty terrible, stale pastries, bacon and eggs order was two mouthfuls of eggs and 2 tiny pieces of bacon (like one piece cut in half really) -breakfast didn't come with our room so we chose to pay for it. We assumed they would charge it to our room but when we entered the restaurant and gave our room number they chased us down yelling that it wasn't included and we needed to pay. We said we understood that it was 25 euro per person... it was in very poor taste. -front desk staff is very friendly but incredibly slow. At check out time there is a line of 10 people waiting because there are only 2 people running the front desk (sometimes only 1) and they sit you down and have a 20 min chat with you just to check out. It's logistical things like this that made us rate this 4 instead of 5 stars. -The hotel in general is short staffed. We asked for an early check in and although we knew it wasn't guaranteed we really hoped they could make it happen. We arrived at 9am. Check in was at 3. At noon they told us our room was being cleaned and would be ready shortly. We checked in at 2:45pm. I get the feeling like there was one one housekeeper.Overall, we would stay again for the view and the comfy bed alone. Este es un hermoso aunque pequeño hotel. Nos alojamos en la planta superior, una de las habitaciones con terraza. La vista era hermosa y sentarse en esa terraza fue uno de los mejores momentos que pasamos en Roma. Hacía un calor increíble en Roma durante nuestro viaje, así que poder sentarnos allí con una brisa fresca hizo que la estancia valiera la pena.Ventajas: -Hermosa habitación -Terraza era increíble -Sillas grandes en terraza, no endebles -Dejaron champán de cortesía y un pequeño regalo de pasta seca, aceite de oliva y pesto en nuestra habitación. -Ubicado en el centro, fácil de conseguir un taxi -Cómoda cama king size, lo cual es raro en Europa -Aire acondicionado que realmente funciona.Contras: - El desayuno de 25 euros era bastante terrible, pasteles rancios, tocino y huevos. El pedido era dos bocados de huevos y 2 pequeños trozos de tocino (como una pieza cortada por la mitad en realidad) -El desayuno no venía con nuestra habitación, así que decidimos pagarlo. Asumimos que lo cargarían a nuestra habitación, pero cuando entramos al restaurante y dimos nuestro número de habitación, nos persiguieron gritando que no estaba incluido y que teníamos que pagar. Dijimos que entendíamos que eran 25 euros por persona... era de muy mal gusto. -El personal de recepción es muy amable pero increíblemente lento. A la hora de la salida hay una fila de 10 personas esperando porque solo hay 2 personas a cargo de la recepción (a veces solo 1) y te sientan y tienen una conversación de 20 minutos contigo solo para hacer la salida. Son cosas logísticas como esta las que nos hicieron calificar este 4 en lugar de 5 estrellas. -El hotel en general tiene poco personal. Pedimos un check-in temprano y, aunque sabíamos que no estaba garantizado, realmente esperábamos que pudieran hacerlo realidad. Llegamos a las 9 am. El registro fue a las 3. Al mediodía nos dijeron que limpiaban nuestra habitación y que estaría lista en breve. Nos registramos a las 2:45 pm. Tengo la sensación de que había una sola ama de llaves.En general, nos alojaríamos de nuevo solo por la vista y la cama cómoda.
Cannot recommend this hotel highly enough. Absolutely top. Wonderful location with all main attractions being within walking distance. The room we had was lovely and the staff so pleasant and helpful. The buffet breakfast was outstanding. I also recommend the pick up service from the airport which at 55 euros was good value...50 euros for the return. All in all as nice a hotel as I have ever stayed in. The only minor criticism are the bar prices but complimentary Prosecco on arrival with a lovely gift of olive oil and pasta in a presentation case together with complimentary bottles of water and free cocktails for H10 members more than balance this. Highly recommend 👍🙂 Não posso recomendar este hotel o suficiente. Absolutamente superior. Localização maravilhosa com todas as principais atrações a uma curta distância. O quarto que tínhamos era adorável e a equipe tão agradável e prestativa. O buffet de café-da-manhã foi excelente. Eu também recomendo o serviço de traslado do aeroporto que a 55 euros foi um bom valor ... 50 euros para o retorno. A única crítica menor são os preços do bar, mas Prosecco de cortesia na chegada com um adorável presente de azeite e massas em uma caixa de apresentação, juntamente com garrafas de água de cortesia e coquetéis gratuitos para Os membros do H10 mais do que equilibram isso. Recomendo 👍🙂
H10 was a great hotel for us. It’s located in central Rome and perfect walked distance to all the historic sites, shopping and restaurants.It was newly renovated, clean and had welcoming and helpful staff at the front desk.Our only criticism is that our air conditioning in the room was not strong enough and was too hot at night. H10 foi um ótimo hotel para nós. Está localizado no centro de Roma e a uma curta caminhada de todos os locais históricos, lojas e restaurantes.Foi recentemente renovado, limpo e tinha funcionários simpáticos e prestativos na recepção.Nossa única crítica é que nosso ar condicionado no quarto não era forte o suficiente e estava muito quente à noite.
This is a beautiful albeit small hotel. We stayed on the top floor, one of the rooms with a terrace. The view was beautiful and sitting on that terrace was some of our best moments spent in Rome. It was unbelievably hot in Rome during our trip so being able to sit out there with a cool breeze totally made the stay worth it.Pros: -Gorgeous room -Terrace was unbelievable -Large chairs on terrace, not flimsy -They left complementary champagne and a little gift of dried pasta, olive oil, and pesto in our room -Centrally located, easy to get a cab -Comfortable, king size bed which is rare in Europe -Air conditioning that actually worksCons: -25 euro breakfast was pretty terrible, stale pastries, bacon and eggs order was two mouthfuls of eggs and 2 tiny pieces of bacon (like one piece cut in half really) -breakfast didn't come with our room so we chose to pay for it. We assumed they would charge it to our room but when we entered the restaurant and gave our room number they chased us down yelling that it wasn't included and we needed to pay. We said we understood that it was 25 euro per person... it was in very poor taste. -front desk staff is very friendly but incredibly slow. At check out time there is a line of 10 people waiting because there are only 2 people running the front desk (sometimes only 1) and they sit you down and have a 20 min chat with you just to check out. It's logistical things like this that made us rate this 4 instead of 5 stars. -The hotel in general is short staffed. We asked for an early check in and although we knew it wasn't guaranteed we really hoped they could make it happen. We arrived at 9am. Check in was at 3. At noon they told us our room was being cleaned and would be ready shortly. We checked in at 2:45pm. I get the feeling like there was one one housekeeper.Overall, we would stay again for the view and the comfy bed alone. Este é um belo hotel, embora pequeno. Ficamos no último andar, um dos quartos com terraço. A vista era linda e sentado naquele terraço foram alguns dos nossos melhores momentos passados em Roma. Estava incrivelmente quente em Roma durante a nossa viagem, então poder sentar lá fora com uma brisa fresca fez a estadia valer a pena.Prós: - Quarto lindo -Terraço era inacreditável - Cadeiras grandes no terraço, não frágeis -Eles deixaram champanhe de cortesia e um pequeno presente de massa seca, azeite e pesto em nosso quarto -Centralmente localizado, fácil de obter um táxi - Confortável cama king size, o que é raro na Europa -Ar condicionado que realmente funcionaContras: - O café da manhã de 25 euros foi bastante terrível, bolos velhos, bacon e ovos pedidos foram dois bocados de ovos e 2 pequenos pedaços de bacon (como um pedaço cortado ao meio realmente) -o café da manhã não veio com o nosso quarto, então optamos por pagar por isso. Nós assumimos que eles iriam cobrar para o nosso quarto, mas quando entramos no restaurante e demos o número do nosso quarto, eles nos perseguiram gritando que não estava incluído e precisávamos pagar. Dissemos que entendemos que era 25 euros por pessoa ... era de muito mau gosto. -A equipe da recepção é muito simpática, mas incrivelmente lenta. Na hora do check-out, há uma fila de 10 pessoas esperando porque há apenas 2 pessoas na recepção (às vezes apenas 1) e elas sentam e conversam por 20 minutos com você apenas para fazer o check-out. São coisas logísticas como esta que nos fizeram classificar este 4 em vez de 5 estrelas. -O hotel em geral tem poucos funcionários. Pedimos um check-in antecipado e, embora soubéssemos que não era garantido, realmente esperávamos que eles pudessem fazer isso acontecer. Chegamos às 9h. Check-in foi às 3. Ao meio-dia eles nos disseram que nosso quarto estava sendo limpo e estaria pronto em breve. Fizemos o check-in às 14h45. Tenho a sensação de que havia uma governanta.No geral, ficaríamos novamente para a vista e a cama confortável sozinho.
This is a beautiful albeit small hotel. We stayed on the top floor, one of the rooms with a terrace. The view was beautiful and sitting on that terrace was some of our best moments spent in Rome. It was unbelievably hot in Rome during our trip so being able to sit out there with a cool breeze totally made the stay worth it.Pros: -Gorgeous room -Terrace was unbelievable -Large chairs on terrace, not flimsy -They left complementary champagne and a little gift of dried pasta, olive oil, and pesto in our room -Centrally located, easy to get a cab -Comfortable, king size bed which is rare in Europe -Air conditioning that actually worksCons: -25 euro breakfast was pretty terrible, stale pastries, bacon and eggs order was two mouthfuls of eggs and 2 tiny pieces of bacon (like one piece cut in half really) -breakfast didn't come with our room so we chose to pay for it. We assumed they would charge it to our room but when we entered the restaurant and gave our room number they chased us down yelling that it wasn't included and we needed to pay. We said we understood that it was 25 euro per person... it was in very poor taste. -front desk staff is very friendly but incredibly slow. At check out time there is a line of 10 people waiting because there are only 2 people running the front desk (sometimes only 1) and they sit you down and have a 20 min chat with you just to check out. It's logistical things like this that made us rate this 4 instead of 5 stars. -The hotel in general is short staffed. We asked for an early check in and although we knew it wasn't guaranteed we really hoped they could make it happen. We arrived at 9am. Check in was at 3. At noon they told us our room was being cleaned and would be ready shortly. We checked in at 2:45pm. I get the feeling like there was one one housekeeper.Overall, we would stay again for the view and the comfy bed alone.
H10 was a great hotel for us. It’s located in central Rome and perfect walked distance to all the historic sites, shopping and restaurants. It was newly renovated, clean and had welcoming and helpful staff at the front desk. Our only criticism is that our air conditioning in the room was not strong enough and was too hot at night.
Cannot recommend this hotel highly enough. Absolutely top. Wonderful location with all main attractions being within walking distance. The room we had was lovely and the staff so pleasant and helpful. The buffet breakfast was outstanding. I also recommend the pick up service from the airport which at 55 euros was good value...50 euros for the return. All in all as nice a hotel as I have ever stayed in. The only minor criticism are the bar prices but complimentary Prosecco on arrival with a lovely gift of olive oil and pasta in a presentation case together with complimentary bottles of water and free cocktails for H10 members more than balance this. Highly recommend 👍🙂
I stayed for two nights as a tourist.The location was perfect. Walked everywhere.The room was modern and lovely and comfortable.The staff were friendly and helpful- a real pleasure to talk with.The rooftop bar was a wonderful place to have an aperitif after a long day of travel or sightseeing. Estuve dos noches como turista.La ubicación era perfecta. Caminé por todas partes.La habitación era moderna, encantadora y cómoda.El personal era amable y servicial, un verdadero placer hablar con él.El bar de la azotea era un lugar maravilloso para tomar un aperitivo después de un largo día de viaje o turismo.
I stayed for two nights as a tourist.The location was perfect. Walked everywhere.The room was modern and lovely and comfortable.The staff were friendly and helpful- a real pleasure to talk with.The rooftop bar was a wonderful place to have an aperitif after a long day of travel or sightseeing. Fiquei duas noites como turista.A localização era perfeita. Andou por toda parte.O quarto era moderno e agradável e confortável.Os funcionários foram simpáticos e prestativos - um verdadeiro prazer para conversar.O bar da cobertura era um lugar maravilhoso para tomar um aperitivo após um longo dia de viagem ou passeios turísticos.
I stayed for two nights as a tourist. The location was perfect. Walked everywhere. The room was modern and lovely and comfortable. The staff were friendly and helpful- a real pleasure to talk with. The rooftop bar was a wonderful place to have an aperitif after a long day of travel or sightseeing.
Somos clientes de la cadena de hoteles H10 y quizá el problema fue que llegamos el día que habían inaugurado, para mi tendrían que haber abierto cuando todo estaba funcionando como corresponde ,ya que pones a todo el personal en un gran compromiso para resolver un montón de situaciones que a veces no pueden . La ubicación es muy buena y creo que cuando ya todo funcione y no haya gente trabajando va a ser un lindo hotel
Via IV Novembre, 102, Near Trevi Fountain, Rome, Latium 00187, Italy
Situé dans le centre historique de Rome, à quelques mètres de la Piazza Venezia et du Forum romain, le H10 Palazzo Galla est un nouvel hôtel quatre étoiles supérieur. Installé dans un bâtiment bourgeois datant de la fin du XIXe siècle, il a été entièrement rénové avec un design d'intérieur qui mêle le classicisme romain typique à des éléments plus contemporains. Il possède des chambres spacieuses, un restaurant et un magnifique rooftop avec vue panoramique sur la ville.
